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Chat account in Miranda

Configuring and Using Miranda

Miranda IM is an open source multiprotocol instant messaging application, designed for Microsoft Windows. Application supports various IM protocols.

This document helps you to configure your chat account using XMPP protocol in Miranda.

OR

1. If you are using Miranda for the first time, an Accounts screen displays to start setting up your account.

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Click the Miranda menu and then select Accounts menu item.

Miranda 001a.png

2. On the Accounts window, click the New Account icon.

Miranda 001.png

3. On the Create new account dialog box,

  • Enter the Account Name for your account.
  • Choose the protocol type as Jabber.
  • You can enter an internal name for the account.
Note: This is an optional field. You can skip this step.
  • Click the OK button to continue.
Application displays the Accounts window. And, populates default settings for your the account.
Miranda 02.png

4. On the Accounts screen, provide your correct account information.

i) Choose the connection security type

  • Choose Secure XMPP network option if you wish to connect to the server using SSL, a protocol used to encrypt the data in transit.
Note: You need to confirm with your admin that the SSL service is running on your server and has a valid SSL certificate for your domain.

ii) In the User box, provide the username part of your jabber id. For example, if your jabber id is kate@mithi.com, your need to enter the text kate in the User box.


iii) In the Domain/Server box, provide the domain name. For example, if your jabber id is kate@mithi.com, your need to enter the text mithi.com in the Domain/Server box.


iv) In the Password box, provide the password associated with your account. And, select the check-box to save the password for next login.


v) Click to select the Use custom connection host and port' check-box, to provide host name of the server and the port number to connect to the server.

By default, the port used for connection is 5222. Confirm with the admin if the port is open to use.

Note: If you are using the Secure SSL (Old-Style) security type, enter the value 5223 in the port box.

vi) Click the OK button to configure your account.

Miranda 02a.png
  • Choose Public XMPP network option if you wish to connect to the server without using SSL, that is without any encryption.
Miranda 02b.png

Application configures your account, and connects you to the server. Also, fetches all the contacts on the server and displays in the roster.

By default, your presence status is offline. You need to change it to Online and start chatting with your colleagues.

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5. To change your presence status to Online, click the Status menu and choose the Online status.

Application displays the online message and makes you online for chat conversation.

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Adding a contact to the roster

After configuration, application fetches and displays all the roster contacts on the server which are created by you. If required, you can add few more contacts to the roster using Miranda.

1. Click the Menu and select Find/Add contacts

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2. On the Find/Add contacts dialog-box,

  • Provide the JID or email id of the contact to be added and press the Enter key.
  • Select the contact from the list and click the Add to list button
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3.On the add contact dialog box,

  • Provide the Custom name.
  • Choose the Group from the list to which you need to add the contact.
  • Click the Add button.
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Adding a group to the roster

After configuration, application fetches all the contacts and groups created on the roster. You can add new groups to the roster or delete the existing one from the roster.

1. Right-click on the roster to populate the menu and select the New Group menu item.

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2. Edit the name of the group to be added to the roster.

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Managing your Presence Status

You can change your presence status to know all the contacts in your roster what is your current status.

To change your presence status :

1. Click the Status menu to display a list of presence status icons.

OR

Click the presence status in the left corner on the roster to display a list of presence status icons.

2. Choose the appropriate status from the list.

Miranda 11.png

Managing Contacts

You can manage the contacts in your roster to keep it organized. You can rename, delete, move a contact to other group, or view details of the contact selected. Also, you can view the history chat conversation if required.

To manage contacts in the roster :

1. Right-click the contact in the roster. Application populates a menu.

Choose the required task to perform.

Miranda 18.png

Managing Roster

You can manage your roster and the contacts in it. You can add, hide, delete groups. Also, you can decide whether you want to hide or show offline users.

To manage your roster:

1. Right-click on the roster to display the menu.

2. Choose the required menu item from the list.

  • Hide Offline Users: Application hides all the offline contacts and shows only online contacts in the roster.
  • Hide Empty Groups: Application hides all the groups without any contacts in it.
  • Disable Groups: Application disable all the groups and shows a list of contacts in the roster.
  • Hide Miranda: Application keeps running but the application window remains closed.
Miranda 14.png

Using group chat

You can chat with a contact in the roster one-on-one or can create a chat room to discuss with a group of colleagues at a time.

Creating a chat room

Using the steps mentioned below you can create a chat room for discussion.

To create a chat room :

1. Click the Miranda menu then > <Your Account Name> > Services > Create/Join Group chat

Miranda 07.png

2. On the Create or Join Group chat dialog box,

  • In the Conference Server box, provide the server name of your chat server.
  • In the Room box, provide a name for your chat room to be created.
  • In the Nick name box, enter the nick name for you, which you want to be displayed in the chat room.
  • Click the OK button.
Miranda 08.png

3. On the Room Configuration dialog box, configure the settings required and click the Submit button.

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Application confirms the configuration and unlocks the room for discussion.

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Inviting a contact to the chat room

After creating a chat room successfully, you need to invite required contacts from your roster to the chat room.

To invite a contact to chat room :

1. Ricght-click on the chat room area and select the Invite User menu item from the menu populated.

Miranda 15.png

2. Select the contacts from the roster and click the Invite button to send invitations to the selected contacts.

Miranda 16.png

After accepting your invitation, these contacts can join the chat room and chat with the group.

Miranda 17.png

Joining a chat room

You can search for a chat room on the server and join the group for discussion.

To join the chat room:

1. Click the Miranda menu then > <Your Account Name> > Services > Create/Join Group chat

Miranda 07.png

2. On the Create or Join Group chat dialog box,

  • In the Conference Server box, provide the server name of your chat server.
  • In the Room box, choose the chat room from the list.
  • In the Nick name box, enter the nick name for you, which you want to be displayed in the chat room.
  • In the Password box provide the password for the room if it is password protected.
  • Click the OK button.
Miranda 08.png

Application opens the chat room window and allows you to enter the room if you are the member of the room or have invitation to join the room.

Searching for a chat room

You can search the chat rooms available on the server and join the required one for group chat.

To search for a chat room:

1. 1. Click the Miranda menu then > <Your Account Name> > Services > Browse chat rooms

Miranda 19.png

2. Select and right-click the required chat room to join it for discussion.

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Troubleshooting / FAQs

What is the server name and host name of my server?

SkyConnect Trial Account User

If you are evaluating the mithiskyconnect.com domain

  • The server name used for accessing any application (POP, IMAP, SMTP, LDAP, XMPP, CalDAV) is mithiskyconnect.com
  • The Host name of the server is mail.mithiskyconnect.com


Hosted Users

For all hosted users

  • The server name is the <domain>
  • The host name is <domain>.mithiskyconnect.com


In Premise Users

Please contact administrator to find out the exact URL.

Note: If you are using Thunderbird/ Pidgin desktop chat application or Monal application on iOS

you dont have to specify host name or server name separately. Specify complete server name URL. Please refer respective documents for details.

Can I use IP address of the server instead of server name URL?

It is not recommended to use IP address of the server. As IP addresses are not permanent and may change in future.

So, please contact to the administrator if you do not know the URL of your server.

Unable to configure your account? Connection Error?

By default, iOS connects to the server over SSL using the default ports.
If the ports are not open for connection and blocked in the Firewall, connection error occurs and configuration fails.

So make sure, you have installed/enabled SSL certificate on your server and ports required for connection to the server are open and not blocked in the firewall.

Please contact your admin to check if there is not a port issue.

Want to connect to the server without using SSL?

Yes, you can connect to the server without using SSL if SSL is configured on it.

Refer the ports required for connection to the server without using SSL.
If the ports are not open for connection and blocked in the Firewall, connection error occurs and configuration fails. So make sure, required ports are open for connection and not blocked in the firewall.

Please contact your admin to check if there is not a port issue.

I have configured my chat account on my mobile as well as desktop. I do miss the chat text on one of the client.

To avoid this, you need to set the priority to 2 for all the clients you are using to access your chat account.