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Configure an LDAP account in Outlook

You can configure an LDAP account in Outlook to look up the shared contacts on the server.
Refer the topic import contacts into Outlook to save the contacts for offline use.

Go through the troubleshooting topic if you face any problem while configuring the account.
Select your Outlook version to view the step-by-step instructions.




Configure Address Book in Outlook 2013

Step 1: Create an LDAP type of account

Launch the Outlook 2013 application.
1. Go to the File menu.

OL 2013 LDAP 1.png

2. Choose the Account Settings option

OL 2013 LDAP 2.png

3. Select the Address Books tab.
Choose to create New address book.

OL 2013 LDAP 3.png

4. Choose the Internet Directory Service (LDAP) option and click Next to proceed.

OL 2013 LDAP 5.png

Step 2: Provide Account Details

1. Provide your account details In the Server Name box, type the name of the server.

For example: mail.mithiskyconnect.com

2. Select the This server requires me to log on check box, and then provide user name and password.

Property Description Example
Table: Server Logon Information
User Name Enter the string mail=<user id>, dc=addressbook without any space or new line mail=smith@mithiskyconnect.com, dc=addressbook
Password Password associated with the account -
  • Click the More Settings button to configure server settings.

OL 2013 LDAP 6.png

3. On the Connection tab,

  • Under Display Name, type the name for the LDAP address book to identify it easily.
For example, Mithi SkyConnect Address Book.
  • Under Connection Details,
- Select the Use Secure Socket Layer box for secured connection to the server.
- Enter the port number 636 on which the LDAP service is running.

OL 2013 LDAP 7.png

3. On the Search tab,

  • Under Server Settings,
-The search time-out setting specifies the number of seconds that Outlook spends searching the LDAP directory to resolve names in a message.
-You can also limit the number of names listed in the Address Book that are returned from a successful search.
  • Under Search Base,
- Choose the Custom option
- Enter the string dc=addressbook without any space or a newline
  • Click Apply then OK

OL 2013 LDAP 8.png

3. Click Finish to complete the set up.

OL 2013 LDAP 9.png

4. Restart Outlook

OL 2013 LDAP 10.png

Step 3: Search for required contacts on the server

1. Go to Address Book > Select newly added address book.

OL 2013 LDAP 11.png

2. Provide the search criteria and click the Go button.
All the matching addresses display on the screen.

OL 2013 LDAP 12.png

3. You can select required/all the addresses and right-click to add contacts in the local contacts directory.

OL 2013 LDAP 13.png





Configure Address Book in Outlook 2010

Step 1: Create an LDAP type of account

Launch the Outlook 2010 application.
1. Go to the File menu.
2. Choose the Account Settings option

Outlook 2010 Email Sent Items1.png

3. Select the Address Books tab.
Choose to create New address book.

OL 2010 LDAP 1.png

4. Choose the Internet Directory Service (LDAP) option and click Next to proceed.

OL 2010 LDAP 2.png

Step 2: Provide Account Details

1. Provide your account details In the Server Name box, type the name of the server.

For example: mail.mithiskyconnect.com

2. Select the This server requires me to log on check box, and then provide user name and password.

Property Description Example
Table: Server Logon Information
User Name Enter the string mail=<user id>, dc=addressbook without any space or new line mail=smith@mithiskyconnect.com, dc=addressbook
Password Password associated with the account -
  • Click the More Settings button to configure server settings.

OL 2010 LDAP 3.png

3. On the Connection tab,

  • Under Display Name, type the name for the LDAP address book to identify it easily.
For example, Mithi SkyConnect Address Book.
  • Under Connection Details,
- Select the Use Secure Socket Layer box for secured connection to the server.
- Enter the port number 636 on which the LDAP service is running.

OL 2010 LDAP 4.png

3. On the Search tab,

  • Under Server Settings,
-The search time-out setting specifies the number of seconds that Outlook spends searching the LDAP directory to resolve names in a message.
-You can also limit the number of names listed in the Address Book that are returned from a successful search.
  • Under Search Base,
- Choose the Custom option
- Enter the string "dc=addressbook" without any space or a newline
  • Click Apply then OK

OL 2010 LDAP 5.png

3. Click Finish to complete the set up.

OL 2010 LDAP 6.png

4. Restart Outlook

OL 2010 LDAP 7.png

Step 3: Search for required contacts on the server

1. Go to Address Book > Select newly added address book.

OL 2010 LDAP 8.png

2. Provide the search criteria and click the Go button.
All the matching addresses display on the screen.

OL 2010 LDAP 9.png

3. You can select required/all the addresses and right-click to add contacts in the local contacts directory.

OL 2010 LDAP 10.png





Configure Address Book in Outlook 2007

1. On the Tools menu, click the Account Settings option.

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2. On the Account Settings window, select the Address Books tab and then click the New icon.

OL7-2-AddressBookImage.png

3. Click to choose the Internet Directory Service (LDAP) option and then click the Next button.

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4. Enter required settings to access information in the directory service.

  • In the Server Name box, type the name of the server.
For example: mail.mithiskyconnect.com
  • Click to select the This server requires me to log on check box, and then type your user name and password.
Property Description Example
Table: Server Logon Information
User Name Enter the string "mail=<user id>, dc=addressbook" mail=deepa@acmecorp.co.in, dc=addressbook
Password Password associated with the user id -

6. Click the More Settings button to set server settings.

Figure: LDAP Server Details

7. A warning message is displayed. Click the Ok button to proceed further.

Figure: A warning message

8. On the Connection tab of Microsoft LDAP Directory dialog box,

  • Under Display Name, type the name for the LDAP address book.
For example: Mithi SkyConnect Address Book.
  • Under Connection Details, enter the port number on which the LDAP service is running. The default value of port number is 389.
Figure: LDAP Server Connection Settings

9. Click the Search tab to change the search settings.

Under Server Settings,
  • The search time-out setting specifies the number of seconds that Outlook spends searching the LDAP directory to resolve names in a message.
  • You can also limit the number of names listed in the Address Book that are returned from a successful search.
Under Search Base, click to choose Custom option and enter the string "dc=addressbook".
Figure: LDAP Server Search Settings

10. Click OK > Next> Finish to complete the set up.
The newly added address book is displayed in the Address Books tab of the Account Settings window.

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11. Restart MS Outlook 2007 > Go to Address Book > Select newly added address book and search for contacts.

Figure: The newly added address book