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Set up an LDAP account on Android using Contacts Inline Application in 3 simple steps

You can configure an LDAP account on your android device which allows you to look up the shared contacts on the server.

You can refer the topic to import the contacts into your android device for offline use.

Follow the steps mentioned below to configure the account.

Step 1: Install Contacts Inline and Contacts LDAP application

Download and install Contacts In Line application and its plugin Contacts LDAPfrom the Google Play Store on your mobile.

Step 2: Go to Add Account screen

i

Go to home screen and tap Contacts In Line icon.

Android Contacts In Line 01.png
ii

Press the Menu key and tap Accounts.

Android Contacts In Line 02.png
iii

On the Add an account screen tap the LDAP inline option.

Android Contacts In Line 03.png

Step 3: Provide account information

i

In the LDAP Host name box, enter server name of your Connect Xf server and tap Next.

SkyConnect Trial Account User: Provide the string mail.mithiskyconnect.com
ConnectXf User: Provide the string in the format <domain>.mithiskyconnect.com

Refer the topics to know


Android Contacts In Line 04.png
ii

On the Create a LDAP account screen,

  • Username: Enter username in the format mail=<user id>,dc=addressbook
Example: mail=smith@mithiskyconnect.com,dc=addressbook
  • Password: Provide password associated with the account

TIP : If you change the password in the future, an authentication error will occur and application will fail to connect the server.

So, if you change the account password in future, you need to update the account settings on your mobile device too.

  • Tap to select the SSL option as a security type.
  • In the Base DN box, enter the string dc=addressbook.
  • Tap Finish to save and configure the addressbook.

Unable to configure the account?
Refer the troubleshooting Steps.

Android Contacts In Line SSL 05.png

After successful validation, application is configured on your mobile which allows you to search through shared contacts on the server.

Search contacts

  • Launch the application
  • Tap the Search icon and enter name/email id you would like to lookup.
  • On mobile screen, tap the enter key to find the required contact.

Unable to search contacts?
Refer the troubleshooting Steps.


Android Contacts In Line 06.png
  • Tap the contact to view details.
Android Contacts In Line 07.png

Remove account

1. Go to the Settings screen and scroll down to the Accounts section

2. Tap the account which needs to be removed from the device.

Contacts Inline remove account.png

3. Tap the Remove Account option.

Contacts Inline remove account 1.png

4. Tap the Remove Account button to confirm deletion.

Contacts Inline remove account 2.png

Troubleshooting

What is the server name of my server?

SkyConnect Trial Account User

If you are evaluating the mithiskyconnect.com domain the URL or server name used for accessing any application (POP, IMAP, SMTP, LDAP, XMPP, CalDAV) is mail.mithiskyconnect.com

Hosted Users

For all hosted users the URL or server name is <domain>.mithiskyconnect.com .

In Premise Users

Please contact administrator to find out the exact URL.

Can I use IP address of the server instead of server name URL?

It is not recommended to use IP address of the server. As IP addresses are not permanent and may change in future.

So, please contact to the administrator if you do not know the URL of your server.


I have configured my account successfully, still unable to search contacts?

Are you a new Mithi SkyConnect customer?

If your shared addressbook is not updated with the First Name and Last Name of the users, you might not see the the contacts on search.
In LDAP, to be considered a valid row a user record has to have a non-blank first name, last name and e-mail attributes.

You need to update First Name, Last Name properties of all the users.

Unable to configure your account? Connection Error?

Are you connecting to the server over SSL?

1. You must have SSL certificate installed/enabled on your server.

2. By default, LDAP connects to the server over SSL using the port number 636.
If it is not open for connection and blocked in the Firewall, connection error occurs and configuration fails.

Please contact your admin to check if there is not a port issue.

Are you connecting to the server without using SSL?

By default, for plain connection that is without using SSL IMAP uses the port number 389.
If it not open for connection and blocked in the Firewall, connection error occurs and configuration fails.

Please contact your admin to check if there is not a port issue.

Unable to search contacts?

Case 1: I have configured my account on mobile successfully but I could see any contacts on search

This could happen if your contact list on the server has no First Name and Last Name set for contacts.

Set First Name and Last Name for contacts on the server and search it on your mobile.

Case 2: Did you change the password of your account recently?

If you have changed the password of the account recently, application fails to fetch the contacts from server.

You may face an error as shown in the screenshot here.

Unfortunately, you need to delete the account and re-configure it on your device.

Contacts In line password change error.png

See Also

Email on Android

Calendar on Android

Chat on Android