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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Backup job is not starting
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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced



Backup job is not starting

Symptom

"Failed to perform the Backup job . ::An instance of the program 'databackupEX.sh' is already running. Can not run another instance of this program."

Cause

  • The rpm database was corrupted,

Solution

Rebuild the rpm database using the command

  • cd /mithi/mcs/backups/
  • tar -cvzf rpmbackup.tar.gz /var/lib/rpm
  • rm -f /var/lib/rpm/__db*
  • rpm -vv --rebuilddb
  • rpm -qa | grep mithi