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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Backup of archived mails from agent delete old messagesEx.sh is not happening
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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced




Backup of archived mails from agent_delete_old_messagesEx.sh is not happening

Scenario

  • Archive domain is available on the server where 1 copy of every incoming and outgoing mails are coming
  • agent_delete_messagesEx.sh agent is configured such a way that daily the mails older than 30 days will get deleted from archive domain and they will get archived or backed up in the USB attached to the server in the tar format.
  • Daily the agent is running successfully but the backup is not happening on the USB. The tar files of the deleted mails are not available in the USB

Problem

The error in the log /var/log/mithi/mcs/agent_delete_old_messagesEx.sh.log is coming as:

.tar.gz: Cannot open: No space left on device 4038408:tar: Error is not recoverable: exiting now

Solution

While archiving all the deleted mails in the tar format the space required on the USB is minimum double of domain's mailstore size. Make sure that sufficient space is available on the USB.