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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Branch Server is not accessible from Master


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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced




Branch Server is not accessible from Master.

Problem

Branch Server is not accessible from Master. From Branch server not able to connect to the Master Internally everything is working fine.

Analysis

ssh to the virtual ip is not happening ssh to the lan ip of the primary server is not happening ssh to the lan ip of the DR server is happening

Cause

There are 2 ips given to the primary server. so need to put the static routes

Resolution

On the Primary server:

  • Run the following command to get the gateway set on the server
route -n
Note down the gateway mentioned in the last line
  • Run the following command on the primary server:
echo "any net 10.0.0.0 netmask 255.0.0.0 gw <gateway ip>" >> /etc/sysconfig/static-routes
  • Restart the network
service network restart