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Troubleshooting
Product ConnectXf
Version 3.10
Applies to Administrators
Level Advanced



Clear:RC:1 is shown in /var/log/messages file

Symptoms

RC:1 is shown in mailstats.csv for all the mails coming from the MX server. RC:1 means Relay Client is on for all the mails coming from the particular IP so spam check will not happen for this IP

Solution

If the MX server is giving all the mails to the scanner server, make sure that Relay Client is off in smtpcontrols of the scanner server for the MX server IP.