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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Common errors in SMTP


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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced



SMTP Table

S.no Component Dependent Component Error Level Error message Logs Comment
1 SMTP LDAP Critical 451 temporary lookup file messages LDAP server not responding
2 SMTP DNS Critical RBL check with relays.ordb.org temporary DNS error,ignored message Dns for the rbl site not resolving
3 SMTP Queue Critical qq temporary problem message Qmail scanner resource problem
4 SMTP Queue Not Critical Permanent qq error message Rejection by quota,mail policy
5 SMTP SMTP auth failed Critical 454 authentication failed message Auth server not accessible
6 SMTP SMTP auth failed Not Critical Authentication failed message User has not configured smtp-auth properly
7 SMTP SMTP auth failed Critical Authentication failed 454 temporary authentication failure
8 SMTP SMTP auth failed Critical 454 unable to start authentication process
9 SMTP Connectivity Not Critical timeout
10 SMTP DNS Critical 421 DNS temporary failure at return MX check, try again later message DNS for return MX not resolving
11 Queue CLAMAVD Not Critical Database corrupt qmail-queue.log
12 Queue SPAMD Not Critical Spamd not running maillog Antispam is enabled in scanner but

spamassassin is off.

13 Queue Archive Not Critical Could not save to archive qmail-queue.log Rights of archive directory has gone for a toss
14 Queue Quota Not Critical Could get user information mailquotacheck send.sh.log LDAP issue
15 Queue Mailpolicy Critical Database connection failed checkpolicy.cpp.log Database down!
16 Local Delivery Looping Not Critical Too many hops mailing
17 Local Delivery forwardtomailboxlocation Not Critical Could not find the address of maillog servers.ini does not have user mailboxlocation Or is corrupted
18 Local Delivery Autoresponse Not Critical maillog
19 Local Delivery Mailfilter Critical /usr/bin/maildrop:_Unable_to_open_filter_file maillog
20 Local Delivery forwardtohost Not Critical Cannot connect to smtp host maillog
21 Local Delivery forwordtohost Not Critical CNAME look up failed mailjol
22 Local Delivery Delivery to mailbox Not Critical sorry no mailbox here by the name (#5.1.1) maillog Should not occur because RCPT check.
23 Local Delivery fordwordtoaltdomain maillog
24 Local Delivery forwardtohost Not Critical Sorry. Although I'm listed as a best preference MX or A for that host, it isn't in my control/locals file, so I don't treat it as local.
25 Remote DNS Not Critical CNAME lookup failed temporarily. (#4.4.3) maillog
26 Remote Not Critical Host does not exist maillog
27 Remote SMTP AUTH Not Critical Connected to "," but authentication was rejected maillog
28 Remote Not critical Connection died maillog
29 Remote Not Critical Sorry, I wasn't able to establish the SMTP connection. (#4.4.1) maillog
30 Remote Not Critical Sorry, I couldn't find any host by that name. (#4.1.2) maillog
31 SMTP Queue This is the qmail-send program at domain.com.I'm afraid I wasn't able to deliver your message to the following addresses.This is a permanent error; I've given up. Sorry it didn't work out. Aack, child crashed. (#4.3.0); I'm not going to try again; this message has been in the queue too long. /var/log/messages The MDC program in Mithi Connect Server 2.2.6.124 was sensitive to certain mime formations. This has been made more flexible and this update is available via the patch mcs\Release [FOR CUSTOMERS]\2.2.6\Patches\MDC_mime_handling OR via the versions of MCS beyond 2.2.6.124.