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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Consoledatacolletctor is not starting


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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced




Consoledatacolletctor is not starting

Problem

  • Consoledatacollector service doesn't start:

[root@ES183 ~]# /mithi/mcs/bin/consoledatacollector.start.sh

Starting consoledatacollector service [ FAILED ]

And giving error in Log file cat /var/log/mithi/mcs/consoledaemon.log

12/11/2008 08:25:53 19207 jsvc.exec error: Still running according to PID file /mithi/mcs/modules/mithi-system/admin/bl/bin/consoledatacollector.pid, PID is 18216

Solution

mv /mithi/mcs/modules/mithi-system/admin/bl/bin/consoledatacollector.pid /mithi/mcs/modules/mithi-system/admin/bl/bin/consoledatacollector.pid.bak

Restart the consoledatacollector service

/mithi/mcs/bin/consoledatacollector.restart.sh