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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Error:signing is mandatory and we have disabled it. 25753: protocol negotiation
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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced



error message while taking backup:- signing is mandatory and we have disabled it. 25753: protocol negotiation

Scenario

  • Backup generation fails and while trying to mount the remote backup share manually you are

getting following error

   mount -t smbfs -o username="adops-accchiadmin",password="Domadd@123" //10.32.0.9/mithibackup    /mithi/mcs/remotedrive  
    cli_negprot: SMB
    signing is mandatory and we have disabled it. 25753: protocol negotiation
    failed SMB connection failed."

then try mounting the same share with cifs

   mount -t cifs -o username="adops-accchiadmin",password="Domadd@123" //10.32.0.9/mithibackup /mithi/mcs/remotedrive

if it succeeds the open the backup script /mithi/mcs/bin/databackupEX.sh in vi editor and search for "smbfs" replace "smbfs" with "cifs" ; save the file and run a test instance of backup to verify backup is generating

Note: check load on server before running test instance of backup