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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Error coming while opening the backup web page
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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced




Error coming while opening the backup web page

Problem

Getting error while opening the backup page:

Error: 'document.forms.0.msg' is null or not an object

Solution

While using a Windows PC as a remote backup location, the "Authorized User" should be specified as "Domainname\\Username"

e.g. MITHI\\administrator

The above error comes if it is given as "Domainname\Username "

i.e one backslash is missing.