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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Error in /var/log/maillog: 'failure:Connected to (IP Address) but greeting failed./Remote host said: 554 mailgtw.acmecorp.co.in/


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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced




Error in Maillog: 'failure:Connected_to_192.168.30.78_but_greeting_failed./Remote_host_said:_554_mailgtw.afl.co.in/

How to check

  • Check the telnet connection for the server.
# telnet 192.168.30.78 25
Trying 192.168.30.78...
Connected to 192.168.30.78.
Escape character is '^]'.
554 mailgtw.afl.co.in
Connection closed by foreign host.
  • This means the remote server is not accepting the connection.

Solution

  • Check the remote server to allow the smtp connection from mithi server.