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Product ConnectXf
Version 3.10
Applies to Administrators
Level Advanced

Failed to open a mail from Mail Archiva


Following error is coming while opening mail through Mail Archiva

Failed to retrieve the requested message. Retrieved message does not appear to be well formed.


  • tail the following log
tail -f /var/log/mailarchiva/logs/mailarchiva_debug.log
  • Open the mail through Mail Archiva GUI
  • Check the error coming in the mailarchiva_debug.log
  • Please send us the error.