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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > IMAP users cannot login from mail client


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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced



IMAP users cannot login from baya as well as Outlook

  • Symptoms :
1. Normally users are able to login but at peak time the imap users cannot login to baya or Outlook.
2. /var/log/maillog contains lot of 'Input/output error' at the time when users are not able to login.
  • Solution :
Stop courier-authlib service.
In /etc/authlib/authdaemonrc, change
daemons=10
to
daemons=25
Start courier-authlib service.