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Troubleshooting
Product ConnectXf
Version 3.10
Applies to Administrators
Level Advanced



JSecurity page displays when a user logs in

  • Please get the webmaillocation of the user using following command
/mithi/mcs/bin/getuserproperties.sh --useruserid --domain domain.com -- output webmaillocation
  • Compare it with the other working users settings using above command.
  • Change the webmaillocation according to the working user settings
/mithi/mcs/bin/setuserproperties.sh --user userid --domain domain.com --webmaillocation <mailboxlocation> --replace --callerid <adminuser> --callerpassword <adminpwd>