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MithiWiki Home > ConnectXf Home > ConnectXf Administration > Configuration > Mails are not getting filtered in spam folder


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Troubleshooting
Product ConnectXf
Version All
Applies to Administrators
Level Advanced



Mails are not getting filtered in spam folder

Symptom

  • All spam mails are getting delivered in Inbox
  • In the maillog SPAM=true OR SPAM=false such flags are not present.

Solution

cat /mithi/mcs/modules/mithi-mailing/conf/domains/<domain name>/mailing.conf.sh

Check

ALLOW_USER_FILTERS

If it is 0 change is to 1

ALLOW_USER_FILTERS=1