Jump to: navigation, search
Alt text
About this image


Troubleshooting Icon.png
Troubleshooting
Product ConnectXf
Version 3.10
Applies to Administrators
Level Advanced



Mails marked for deletion are not getting purged

Mails are getting deleted but not getting purged

  • Login to webmail account
  • Click on Options
  • Click on "My account preferences"
  • Check the option "Save deleted messages"
  • Deselect this option if it is enabled